Ratings & Reviews
Resident Reviews
Review From Modern Message|Recommended: YesSo far so good Staff and m... — So far so good Staff and maintenance are great. I'm hoping that COVID restrictions will be lifted soon so I can start exploring the different amenities this community offers
Review From Modern Message|Recommended: YesMuito bom morar nessa comun... — Muito bom morar nessa comunidade muito tranquilo.... sala de jogos muito bom só falta bola de ping pong tacos para a sinuca e estender o horário
Review From Modern Message|Recommended: YesSo far, so good. I’ve had t... — So far, so good. I’ve had to do everything remotely with Arrive as we are a military family that had to travel across the entire country to make this move. They took photos, allowed me to text back and forth, quickly returned emails with questions or paperwork. It’s been a huge stressor off my back having them to lean on. Marissa, Caylee and Michelle in the office have been extremely attentive, kind and knowledgeable. I had a lot of issues with deliveries being scheduled incorrectly, and Marissa the property Manager went out of her way to hold my packages and even had maintenance drop packages to my apartment before we arrived from our cross country drive. While I know we will have issues to come apartment life comes with these nuances I trust that the ladies in the office have my back and will help me handle all and any conflicts. Living in a complex that is also retail is not for everyone, and it’s a new experience for me. However, I think it’s going to be a great spot for our family and needs. Great work Team Arrive Mission Valley.
response from property -Hello Michael, first, we'd like to thank your military family member for their service! We understand that moving can be stressful, so we're thrilled that Marissa, Caylee, and Michelle were able to make this process as seamless as possible for you and your family. Enjoy your new home!
Review From Modern Message|Recommended: YesGreat place to live The of... — Great place to live The office can be a little bit difficult to get ahold of, but otherwise excellent The common areas are always clean and inviting, and everyone is always very friendly.
Emma, it is encouraging to receive great feedback from satisfied residents such as yourself and to know that our well-maintained common areas and friendly service have met your expectations. We're sorry for any communication difficulties you may have experienced, and wanted to make sure you have our direct email for any needs that may arise in the future. Please contact us at missionvalley@trinity-pm.com if there is anything else we may do to be of assistance. Thank you for your review!
Review From Modern Message|Recommended: YesI do not know where I would... — I do not know where I would be right now with my Family if it was not for the staff and the realty company of arrive mission valley apartments. I have been worked with months on end on my financial hardship, I have had the worst year and honestly if it were not for the staff here I would have been lost. They have assisted me with numerous referrals. I get same-day maintenance issues worked on all the time. Despite the overwhelming homeless people in the surrounding area of our complex, Arrive Staff always seem to be able toaoe 8t a safe an dc
We are genuinely thankful for your generous review of our team and our community. We are committed to doing everything possible to ensure the comfort and well-being of all our residents, and it has been our pleasure to help you. Thank you for sharing your experience with us.
Review From Modern Message|Recommended: YesI love my apartment so much... — I love my apartment so much. it is large and doors, wall everything inside and out side of the apartment is clean - it's like hotel and I like that. the only thing that I don't like it is too much fee that we gave to pay for water and trash it's alway more than 120 which is unfair.
Fariba, nothing makes us happier than hearing how much our residents love their homes! As for your feedback regarding utilities, we are discussing your comments internally. If you have anything else you would like to share with us, please feel free to call our office. Thank you!
Review From Modern Message|Recommended: YesHad a great experience here... — Had a great experience here minus the bums waking me up every now and again outside at night. Will definitely miss living in prime location.
Amanda, we are so pleased to see your perfect rating and review! It's great to know that you had a positive experience in our community, though we are sorry to hear if it was not as quiet as you'd hoped. Please know that we are always open to detailed feedback so that we may better learn how to provide a top-notch community at missionvalley@trinity-pm.com. Thank you for the feedback, and we wish you the best for the future.
Review From Modern Message|Recommended: YesThe first floor stair door ... — The first floor stair door on the north side door needs to fixed at the frame - it doesn’t close without pushing very hard - every time - this very dangerous because of smoke conditions during a fire. I have brought this up numerous times at the management office over the past year. I was the Architect if the building so trust me I know. It is a serious fire life safety issue - it is Critical. I prefer not to report it to th e City so please take care of it.
Anthony, thank you for your diligence in alerting us to your concerns about the door frame. We appreciate your expertise on the matter, and we're sharing your observations with the appropriate members of our team. When you have time, please contact our Cares Team at feedback@trinity-pm.com to discuss this matter further. We look forward to speaking with you.
Review From Modern Message|Recommended: YesGreat location, but the hom... — Great location, but the homeless situation lessens the appeal. No issues moving in or otherwise. Clean apartment and was updated. Space was amble enough to get what we needed in the apartment.
Ross, thank you so much for sharing your feedback on our community. We work hard to maintain a superior living environment for all of our residents, and that includes making sure that our grounds are well-kept and secure. We're eager to help you with your concerns about non-residents on the premises, so please email us at missionvalley@trinity-pm.com at your earliest convenience.
Review From Modern Message|Recommended: YesIt’s always a great time T... — It’s always a great time The halls, lobby and outdoor areas are always clean and comfy
The only major downside Is the water pressure in the kitchen, which drives me insane
Angel, we are pleased to know that you are having a great time in the community. We will be sure to pass your feedback about water pressure along to the team. If your concern persists, feel free to stop by the office. We are here to help.
Review From Modern Message|Recommended: YesLove this complex
Staff is... — Love this complex
Staff is really friendly
All the maintenance requests are completed on time
I’m very satisfied with this apartment complex
Elvis, we're loving your review and your kind words for our team! It's outstanding to hear that you've found our maintenance team's service efficient and thorough. Thank you.
Review From Modern Message|Recommended: YesGreat amenities. Wish you w... — Great amenities. Wish you would clean hall carpets. Staff is nice, location is great.
I’m typing more. Nara gets to fill the space since i can’t submit without 140
Review From Modern Message|Recommended: YesI love living here — Grilli... — I love living here — Grilling on the bbq, enjoying the jacuzzi, the proximity to everything cool in SD, the friendly neighbors and staff especially Tamatha and Casey.
What a wonderful acknowledgment of our community and team, Casey! We are thrilled that you enjoy our plentiful amenities, prime location, and our hardworking team members like Tamatha and Casey. Thank you for being a part of our community!
Review From Modern Message|Recommended: YesWe just moved to Arrive Mis... — We just moved to Arrive Mission Valley and the first thing I like about that was friendly treatment from agencies and second I liked the design and also large master room and living room. not to mention how much is good to have cinema, ping-pong, fitting room, Yoga class and billiard in your appointment. I really love this place
Review From Modern Message|Recommended: YesI had a great experience li... — I had a great experience living at Arrive. The only complaint is the garbage trucks waking me up at 6 00 am every morning and you may hear some screaming every now and again