Ratings & Reviews

Overall Rating

4(118 reviews)98.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Pretty good place to live. ...Review From Modern Messagesubmitted by Schafer W. - |Recommended: YesPretty good place to live. They are making some nice upgrades. The two guys in the front are nice and helpful and Wilson is usually pretty quick with work orders.
response from property -Thank you for your feedback. We are happy to be of service.
Living here is great. The s...Review From Modern Messagesubmitted by Steven R. - |Recommended: YesLiving here is great. The staff is really friendly and always willing to help out. The residents are nice and have never had a problem with noise.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
We love living here The st...Review From Modern Messagesubmitted by Hanan W. - |Recommended: YesWe love living here The staff has always been super hospitable and prompt with any all of our concerns. Danny is the best We also love all of the new upgrades since Arrive has taken over
response from property -Thank you for your review. We strive to provide an exceptional community experience and are happy to hear that we've met your expectations!
For the most part, people l...Review From Modern Messagesubmitted by Samantha L. - |Recommended: YesFor the most part, people living in the apartment complex are nice and friendly. We have had no issues with residents making noise or being disruptive. It has been all the construction and maintenance that has been the real problem. It is very loud and every day for months. There are many inconveniences but there are nice amenities being added as well.
response from property -Thank you for your encouraging feedback. We hope you continue to enjoy our community improvements.
Very nice complex. I like t...Review From Modern Messagesubmitted by Monica S. - |Recommended: YesVery nice complex. I like that it's right next to the trolley station. Have only experienced noise issues late at night a couple of times. The staff are friendly but hard to get a hold of via phone. I have had issues with getting some maintenance requests done in a timely manner. Repair of a bathroom vent took over 2 months
response from property -Thank you for your review. Please let us know if we may address any excessive noise disturbances or maintenance requests. We are here to be of service.
The new owners are doing a ...Review From Modern Messagesubmitted by Brandon T. - |Recommended: YesThe new owners are doing a lot to improve our community. They're upgrading pretty much all of the common use areas. Sometimes it's been a challenge to get them to respond when we have an issue with our unit but that's likely due to everything else they have going on. Other than that, we're very happy we are able to call Arrive home
response from property -Thank you for the constructive feedback. We will use this review to help fine tune our amenities and services.
Danny has gone above beyo...Review From Modern Messagesubmitted by Andrew K. - |Recommended: YesDanny has gone above beyond all our needs for the last 3 years we have been here at the community. We were sad to hear that he is leaving.
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
Once all of the construction is over...it will be a GREAT PLACE submitted by Christopher S. - |Recommended: YesI really like the location of the apartment, since all of the construction is going on, we have to work around that but once it is over I believe all of the amenities and overall apartment complex will be great.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Staff has been nothing but ...Review From Modern Messagesubmitted by Matthew B. - |Recommended: YesStaff has been nothing but great, lots of noise recently, but it is because of the great renovations. The grills stay clean, the new gym is wonderful, and residents are friendly for the most part.
response from property -Thank you for your feedback. We are happy to provide top notch amenities and service!
Location, amenities and val...Review From Modern Messagesubmitted by Jennifer F. - |Recommended: YesLocation, amenities and value space for your money are all good. My biggest complaint is the communication from the rental office with residents about changes repairs unavailability of common areas. It's often insufficient or unclear. For example, sometimes the pool area is closed without notice. Also, our package delivery switched to a new service over the holidays with no notice on what the cutover date was. It's very frustrating, especially if you travel or are at work during business hours.
response from property -Thank you for your constructive feedback. We will use this review to help better meet the needs of our valued residents.
It's a nice place to live b...Review From Modern Messagesubmitted by Carolyn G. - |Recommended: YesIt's a nice place to live but very loud and with a huge amount of construction and poor security. The amenities are great if you have time to use them and the location is perfect.
response from property -Thank you for your patience as we make improvements throughout our community. We are confident that these projects will enhance the overall resident experience here at Arrive Mission Valley.
Resident for almost 2 years submitted by John C. - |Recommended: YesMy wife and I do like living at what is now called Arrive Mission Valley. In the past, we have addressed to the staff that we need security at night in the pool area and in the building in general. We have some residents that just disregard the posted hours for using the pool area. So if a security guard was making the rounds after 10 PM and every few hours. Then it would really help us residents with not having to confront these drunken, out of control people. I am not even sure they are residents that is even more of a reason that we should have night security. We all pay a great deal of money to live here, it makes no sense that Trinity wouldn't want to protect their renters. I am also concerned that with new ownership will come higher rents and we are looking at other options just to be ready.
response from property -Thank you for your constructive review. We will continue to work diligently to make improvements that benefit the overall resident experience.